How to set up Watson Assistant as an Artificial Intelligence provider

To enable the integration between Blip and the Watson Assistant service (formerly Conversation) - provider of NLP Natural Language Processing (from Portuguese, Natural Language Processing / Understanding Natural Language) from IBM, some very simple configurations are necessary.

Before you start, make sure you have already created your Watson account through the Bluemix console. Click here to create your account.

1) Access the Blip portal, choose your bot and select the Artificial Intelligence module.

2) Choose the IBM Watson provider

3) After choosing Watson provider, click on the Settings tab

4) Open a new tab in your browser and access your Bluemix account. After logging in, on the Bluemix dashboard, create a Watson service of the Assistant type.

Note: There may be limits on the use of the API depending on the chosen plan that may affect the use of the service. At least 3 workspaces are required to use Conversation in Blip.

5) Access the service you just created and choose, in the side menu, the option Manage. In the list of credentials, choose the option View credentials, copy the displayed API-Key (API key) and URL values.

6) Paste the fields collected in the previous step into the Blip portal and click Save.

7) There, your NLP provider is already configured.

Attention!

If your bot is using the configuration by user and password, it will be necessary to change to the configuration via key and URL. On October 30th 2020, IBM Watson ended support for configuration by user and password, requiring all bots using it to make the change.

To migrate your bot to the updated configuration, you must follow the entire process described in this article, including creating a new IBM Watson service. Armed with the key and URL for the new service, configure your bot and train it again. After this process your bot will be updated.