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  3. Blip Desk

Blip Desk

  • Blip Desk Overview
  • How to activate Blip Desk as a service channel
  • How to configure service hours
  • How to manage service queues in Blip Desk
  • How ticket distribution works
  • How to do customer service in Blip Desk
  • How to define attendance rules in Blip Desk
  • How to check available attendants by team
  • How to customize the service template
  • How to use variables in response templates in Blip Desk
  • How to filter a ticket by ID
  • How to close tickets
  • How to download the history of a ticket
  • How to set an alert for response time of an attendant in Blip Desk
  • How to configure audible warnings and notifications in Blip Desk
  • How to configure client inactivity alerts in Blip Desk
  • How to enable the use of emoji in Blip Desk
  • How to connect to a personalized service channel
  • How to do a custom integration with HelpDesks Tools

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R. Sergipe, 1440 - Savassi - Belo Horizonte - MG

Vicente Pinzon, 54 - Vila Olimpia - São Paulo - SP

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Phone or WhatsApp: +55 (31) 3349-6201

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